1. Booking Confirmation:
By booking an appointment with our hair salon, you agree to abide by these terms and conditions.
2. Appointment Booking:
All appointments are subject to availability.
We reserve the right to refuse or cancel any booking for any reason.
3. Cancellation Policy:
We require a minimum of 24 hours notice for cancellations or rescheduling.
Failure to provide sufficient notice may result in a cancellation fee.
4. Late Arrival:
Please arrive on time for your appointment.
We may need to reschedule your appointment if you arrive excessively late.
5. Service Guarantee:
We strive to provide high-quality services, however, results may vary depending on individual circumstances.
If you are unsatisfied with your service, please notify us within 48 hours for a complimentary adjustment.
6. Pricing and Payment:
Prices are subject to change without prior notice.
Payment is due at the time of service, and we accept cash, credit/debit cards, and other forms of electronic payment.
7. Personal Belongings:
Please take care of your personal belongings during your visit.
We are not liable for any lost or damaged items.
8. Health and Safety:
For your safety and the safety of others, please inform us of any allergies, medical conditions, or injuries prior to your appointment.
We reserve the right to refuse service if it poses a risk to your health or safety.
9. Children Policy:
Children are welcome in our salon, however, we ask that they are supervised at all times.
We reserve the right to reschedule appointments if children become disruptive.
10. Feedback and Complaints:
Your feedback is important to us. If you have any comments, concerns, or complaints, please let us know so we can address them promptly.
11. Liability:
Our liability is limited to the cost of the service provided.
We are not liable for any indirect, consequential, or incidental damages.
12. Changes to Terms and Conditions:
We reserve the right to update or modify these terms and conditions at any time.
Any changes will be effective immediately upon posting on our website or notifying customers directly.
By booking an appointment with us, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
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